Every eLearning developer knows it is crucial to build a good rapport with the SME, as the quality of your communication reflects on the work process and thus, on the end product.

Creating learning experiences for adults can be tricky, but also very gratifying. For me, the key to figuring out this process has always been to ask myself what kind of experience would I, as an adult learner, find meaningful and enjoyable.

A craftsman is only as good as the contents of his toolbox, so as much as I like Storyline for the versatile software that it is, I think any e-learning designer who considers themselves above the beginner level, must diversify with a few additional tools.